---
title: "Support Plans"
description: "WorkOS offers flexible support plans with implementation guidance, priority assistance, and custom SLAs to perfectly meet your integration needs."
url: https://workos.com/support-plans
---

# Support Plans

## Get expert help and around the clock support

All customers have access to [documentation](https://workos.com/docs), email support, and in-product web support. Premium support options include expert guided integration and response time SLAs.

[Contact sales](https://workos.com/contact)

[Contact support](mailto:support@workos.com)

## Support plans and features

### Standard

$0 / month

[Get started](https://workos.com/signup)

### Scale

$1,000 / month

[Contact sales](mailto:sales@workos.com?subject=Support%20Plan%20-%20Scale)

### Enterprise

Custom

[Contact sales](mailto:sales@workos.com?subject=Support%20Plan%20-%20Enterprise)

Email support

In Product Web Support

API Status Notification

Private Slack Channel

Video Call Support

Technical Onboarding Guidance

Dedicated Technical Account Manager

Quarterly Architecture Review

End User Configuration Support

Response Time Guarantee

P1 Response Time

1 Business hour*

1 Hour (24x7)

P2 Response Time

3 Business hours*

1 Business hour*

24x7 365 Response time SLAs

*Business hours are from Monday through Friday, 6am-5pm Pacific Time.

[Get started today](https://workos.com/signup)[Contact sales](mailto:sales@workos.com)

## Powered by WorkOS

> “The WorkOS team was right there with us every step of the way. Their support ensured those final migrations were just as smooth as the rest.”

Andreas Djokic

Enterprise GTM

> “Cursor now completely runs on WorkOS. Login times are much faster, the signup page looks much better, and we’re not subject to Auth0's customer-hostile and opaque pricing anymore. Plus, we’re excited to add SSO for our business tier soon.”

Arvid Lunnemark

Founder

> “SSO is a crucial part of our Enterprise Pro plan, and with WorkOS we could roll it out in less than a week. Docs are comprehensive, the Admin Portal has made customer onboarding a breeze, and the level of support we received directly in Slack has been phenomenal.”

Dmitry Shevelenko

Chief Business Officer

> “Integrating was straightforward, pleasant, and fun. The team answered my questions quickly, and went above and beyond to help when I ran into issues.”

Bryant Chou

Co-Founder & CTO

[Read more](https://workos.com/customers/webflow)

> “When I asked the team, how was the experience with WorkOS? They were just like, this is incredible.”

Sam Lambert

CEO

[Read more](https://workos.com/customers/planetscale)

> “WorkOS simplified the complexity of implementing single sign-on (SSO) with multiple identity providers.”

Daniel Marashlian

Co-Founder & CTO

> “With our in-house solution we had to spend 2-4 hours provisioning each SSO connection. I wanted to find a solution that would allow us to focus on building core-products.”

Jarel Fryer

Engineering Manager

[Read more](https://workos.com/customers/chromatic)

> “We did consider open source, but WorkOS provided a far superior developer experience.”

Jeanne Thai

Product Manager

[Read more](https://workos.com/customers/magical)

> “With Audit Logs, we were able to launch the storage, querying, and export capabilities we needed into production in just a matter of days.”

Pete Hamilton

Co-Founder & CTO

> “We viewed WorkOS’ connections-based pricing as a more viable option aligned with our projected growth. The Admin Portal has also been a critical feature allowing us to save engineering time and provide a more polished enterprise experience.”

Umar Azhar

Co-founder & CTO

[Read more](https://workos.com/customers/hypercare)

> “WorkOS’ SCIM API has been a game-changer, enabling us to meet the user lifecycle management needs of our largest enterprise customers.”

Dana Lawson

SVP, Engineering

[Read more](https://workos.com/customers/netlify)

> “The decision to use WorkOS was straightforward. We saw good feedback from existing customers and reviewing the documentation made us confident that our needs would be addressed.”

Chris Lu

Co-founder

[Read more](https://workos.com/customers/copy-ai)

> “WorkOS was super easy to self serve and get up and running. It provided us super easy-to-implement must-have functionality out of the box.”

Brennan Spellacy

Co-Founder & CEO

[Read more](https://workos.com/customers/patch)

> “What sold WorkOS was the Admin Portal. Our UI gives customers a link; they go to the Admin Portal, complete onboarding steps at their leisure, and never have to talk to us, making the onboarding process a breeze.”

Chris Pickett

Staff Engineer

[Read more](https://workos.com/customers/prefect)

> “SCIM is a game-changer for our customers, saving them a lot of time and reducing friction. It's crucial because, without SCIM, customers would likely get frustrated and might even switch to another provider with a smoother experience.”

Dallin Hale

Software Engineer

[Read more](https://workos.com/customers/tactic)

> “The onboarding process has been excellent. I love sending IT admins the link to set it up themselves and getting an email notification when it's completed. It's so efficient not having to get into meetings or go back and forth via email with IT personnel. ”

Jeff Lloyd

Tech Lead

[Read more](https://workos.com/customers/warp)

> “If you work with another provider, you probably won’t get the same level of support that WorkOS provides. We'd get immediate responses to technical questions we posted in Slack.”

Hannah Han-Ciaravella

Senior Product Manager

[Read more](https://workos.com/customers/indeed)

[See more customer stories](https://workos.com/customers)

[Secure out of the boxWorkOS is SOC 2 certified, GDPR, and CCPA compliant.Learn more](https://workos.com/security)[The Developer’s Guide to SSONew to implementing Single Sign-On? This guide covers it all.Read more](https://workos.com/blog/the-developers-guide-to-sso)
