Support Plans

Get expert help and around the clock support

All customers have access to documentation, email support, and in-product web support.  Premium support options include expert guided integration and response time SLAs.

Support plans and features


$0 / month


$1,000 / month


Email support
In Product Web Support
API Status Notification
Video Call Support
Private Slack Channel
Technical Onboarding Guidance
Dedicated Technical Account Manager
Quarterly Architecture Review
End User Configuration Support
Response Time Guarantee
P1 Response Time
1 Business hour*
1 Hour (24x7)
P2 Response Time
3 Business hours*
1 Business hour*
24x7 365 Response time SLAs

*Business hours are from Monday through Friday, 6am-5pm Pacific Time.

Powered by WorkOS

“I think we could have done even more business if we had partnered with WorkOS earlier, but it's been incredibly well received.”
Guillermo Rauch
Founder & CEO
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“When I asked the team, how was the experience with WorkOS? They were just like, this is incredible.”
Sam Lambert
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“Integrating was straightforward, pleasant, and fun. The team answered my questions quickly, and went above and beyond to help when I ran into issues.”
Bryant Chou
Co-Founder & CTO
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“WorkOS was super easy to self serve and get up and running. It provided us super easy-to-implement must-have functionality out of the box.”
Brennan Spellacy
Co-Founder & CEO
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